User Research

Discover the thoughts and feedback of your end users

Our User Research approach

User Survey

Gather quantitative data from your users on how they rate your current plaform, their ideas for improvements and how easy they find the site to use. This data can then be used to qualify the data gathered through your other user research methods as well as providing a benchmark for improvement and future KPIs.

User Workshop

Gather qualitative feedback from your end users on their current experience with your platform, what they like and their frustrations. This is a good opportunity to gather ideas from your end users on how to develop and improve your platform.

Personas

Provides a detailed profile of a group of users, highlighting their barriers, approach to technology, priorities and wish list. Our personas are based on your end users, identified through the user research and also local and national statistical information to ensure our personas reflect your wider user demographic.

Contact us about user experience

Get in touch to book a meeting, discuss your needs or just to have a chat!

Our Customers

Some of Our Customers