Menu
Home » Discovery and strategy
At the centre of every service, a clear, defined strategy, and employee engagement is vital.
To help you with this, we will work alongside you to review your current strategy, and facilitate stakeholder interviews and/or workshops that focus on discovering the challenges, and goals your stakeholders have.
Once we have a better understanding of your overall communications strategy, we will focus on the voice you give to your end users to fully understand their behaviours, needs and motivations for using your internal communications platforms.
Along with any analytics you have, we’ll be able to identify trends and patterns to help us understand what needs to be reviewed moving forward.
There are often undiscovered data insights in your communications platforms that could be helping you to make evidence-based decisions that improve the experience you offer to staff.
As part of this work, we will aim to get a better understanding of the challenges your stakeholders and end users are having. Our focus here will be to discover, identify and understand the purpose of your content, and whether or not it’s meeting the intended purpose to users.
Using data analytics, we can review and measure your organisation’s service outputs and help you to unlock the potential behind your data.
This means you can better understand the effectiveness of your communications platforms, particularly whether or not they are supporting your users in their day to day work.
We will work with you to review your organisational approach to accessibility, diving into your processes and assessing if and where accessibility is embedded in your requirements.
As well as your approach, it’s important for us to identify ways of which we can simplify your approach to ensure your staff can easily deliver a quality accessible experience when publishing new content.
© Copyright Invotra Consulting 2022, All rights reserved. Registered in England, No: 12292466, +44 (0)20 8164 6423
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Undefined cookies are those that are being analyzed and have not been classified into a category as yet.