Information Architecture​

Making it easy for your users to find what they’re looking for will determine how often they use your platform.

The goal here is to understand how each piece of the platform fits together to create a larger picture, to help your users find information and complete tasks.

We will work with you to understand the purpose of your internal communications platforms and what your users are looking for, in order to implement or simplify your structure in an effective and sustainable way.

Content hierarchies

Using your research and analytics we will define and implement a content hierarchy to help you structure your content, grouping together similarities so that users easily find what they’re looking for.

Navigation structures

We’ll help you build a navigation that focuses on helping your users with the daily activities they visit your internal communications platform for, making it easier for them to complete their actions.

Vocabulary

We will help you implement consistent vocabulary across your internal communications platforms so that users easily understand the actions taken (e.g. buttons, call to actions)

Tagging framework

Here we’ll focus on creating a tagging framework that groups together key information and vocabulary to make it easy for your users to find related content.

Content hierarchies

Using your research and analytics we will define and implement a content hierarchy to help you structure your content, grouping together similarities so that users easily find what they’re looking for.

Navigation structures

We’ll help you build a navigation that focuses on helping your users with the daily activities they visit your internal communications platform for, making it easier for them to complete their actions.

Vocabulary

We will help you implement consistent vocabulary across your internal communications platforms so that your users easily understand the actions they take (e.g. buttons, call to actions)

Tagging framework

Here we’ll focus on creating a tagging framework that groups together key information and vocabulary to make it easy for your users to find related content.

The results

A simplified and  intuitive structure that helps your staff navigate your internal communications platforms to find what they need, when they need it.