Transforming the website experience for residents of Blackburn with Darwen Borough Council
An Accessibility Audit and Usability Assessment in action
Invuse – the new name for Invotra Consulting – were appointed by Blackburn with Darwen Borough Council to provide a full third party independent accessibility audit, incorporating a usability assessment, and a comprehensive outcomes report.
There were many challenges to overcome over the course of the project. Discover more about how Invuse supported the council in delivering:
A website that met 100% of the WCAG 2.1 AA success criteria
An understanding of the areas of the website already meeting WCAG 2.1 AAA standards, so that these could be reused across the website
The identification, resolution and testing of the accessibility failures within a two-month period, to avoid disruption of service to residents
A report detailing the outcomes of the audit was expected, so that failures could be corrected by the Council’s in-house team