Business Analysis

It’s important to build a platform that embeds an experience that supports your culture and users.

Once we’ve analysed what your users are asking for, and connected this with what your stakeholders require, we’ll work with you to simplify the requirements and transform them into a list of business needs to determine the best approach forward, whether that be a new platform or a process improvement.

Research analysis

We’ll focus on analysing feedback from your users, along with your data analytics, to help you understand the bigger picture of the challenge(s) your user face with your internal communication platform(s), before helping you create a plan to overcome these.

Business requirements

Once we understand what your users and data are showing you, we’ll focus on connecting your business requirements with the challenges to be overcome. We will then create a final list of agreed requirements you and your stakeholders are happy with.

Solution mapping

We will map your final requirements with the best solution that will help you to improve, or deliver, a service that provides an enhanced experience for your users.

Data Mastery

We will work with you to ensure that we establish a single source of truth for your data ensuring quality of data is maintained or improved.

Research analysis

We’ll focus on analysing feedback from your users, along with your data analytics, to help you understand the bigger picture of the challenge(s) your user face with your internal communication platform(s), before helping you create a plan to overcome these.

Business requirements

Once we understand what your users and data are showing you, we’ll focus on connecting your business requirements with the challenges to be overcome. We will then create a final list of agreed requirements you and your stakeholders are happy with.

Solution mapping

We will map your final requirements with the best solution that will help you to improve, or deliver, a service that provides an enhanced experience for your users.

Data Mastery

We will work with you to ensure that we establish a single source of truth for your data ensuring quality of data is maintained or improved.

The results

You will be able to connect your user feedback with your business needs in order to select the right solution for you and the business.